Photo of the whole room, Bed in Sercotel Gran Hotel Conde Duque

Sercotel Gran Hotel Conde Duque

Was Gäste sagen

Breakfast in Sercotel Gran Hotel Conde Duque

The staff was very friendly and helpful, especially the cleaning and restaurant teams. Breakfast was amazing, generous and full of options! The location was perfect: a calm, walkable neighborhood with easy access to everywhere we wanted to go. The mattress also exceeded our expectations, super comfortable and made for great sleep. We'll definitely stay here again when we return to Madrid. My only complaint is with Booking.com. They charged us for the full stay two days before our cancellation deadline. This has never happened to me before, and if I had needed to cancel within the allowed period, I imagine it would have been a headache to get a refund. I reported this issue directly to the front desk, who advised me to contact Booking.com.

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Carla

April 2025

Restaurant/places to eat in Sercotel Gran Hotel Conde Duque

The Sercotel Gran Hotel Conde Duque offered a refined and comfortable stay in a fantastic location. From the moment we arrived, we were impressed by the hotel's elegant ambiance and the friendly, attentive service of the staff. The hotel itself exudes a classic charm, with a beautifully appointed lobby and well-maintained facilities. Our room was clean, comfortable and well-equipped, providing a quiet and relaxing retreat after a day of exploring the city. The comfortable bed ensured a restful night's sleep, and we particularly appreciated the quiet atmosphere.The hotel's location is a major perk. Situated in a tranquil plaza, it offered a peaceful haven while still being close to numerous restaurants, shops, and metro stations. This made it easy to access all that Madrid has to offer, from world-renowned museums to lively tapas bars. We also enjoyed the delicious breakfast buffet, which offered a wide variety of options to suit all tastes. The staff at the Sercotel Gran Hotel Conde Duque were professional and attentive to our needs. They were always happy to assist with recommendations or answer any questions we had. Overall, we thoroughly enjoyed our stay at the Sercotel Gran Hotel Conde Duque. It provided a perfect blend of comfort, location, and service, making it an ideal choice for both business and leisure travelers.

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Redi

Januar 2025

Lounge or bar in Sercotel Gran Hotel Conde Duque

Loved that this hotel is comfortable and outside of the bustle of the center of the city. Great access to the metro made getting around a breeze and we could come home to a nice quiet neighborhood. The breakfast buffet was amazing- we won’t forget this!

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Shanaz

Mai 2025

Breakfast in Sercotel Gran Hotel Conde Duque

Loved this hotel, beautiful building, very central and incredibly comfortable. I was pleasantly surprised by how luxurious the hotel felt as a traveller on a budget. I booked a single room, which was actually a room rather than an afterthought, with excellent facilities and a good sized bed. Staff were very pleasant when required, which wasn't often as everything just worked. I didn't take the breakfast which would have been an option, so I can't comment, however the location was very central with plenty of cafes, bars & restaurants nearby.

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Stevenigardner74

September 2024

Lobby or reception in Sercotel Gran Hotel Conde Duque

The hotel is centrally located in Madrid, just a short walk from the San Bernardo Metro station. Situated in Plaza Conde Duque, it offers a quiet and charming setting. The hotel is impeccably clean and boasts an excellent location. The staff were incredibly friendly and welcoming. The gym was outstanding, equipped with a wide range of machines and weights—perfect for a great workout. Breakfast was delicious and offered a complete selection to suit all tastes. Highly recommended!

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Isidro

Januar 2025

Restaurant/places to eat in Sercotel Gran Hotel Conde Duque

- Location: excellent location, many bars, restaurants and supermarkets around. Max 30 Min walk to the city center. 3 metro lines are within a short walk from the hotel. - Staff: are very nice and helpful. - Bed was comfortable. - Wifi was strong and reliable. - Room was nicely decorated. - At the reception, they always have infused water and coffee, which was a nice gesture.. - The hotel is in a side street so quite. No worries about the noise.

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Reham

Februar 2025

Restaurant/places to eat in Sercotel Gran Hotel Conde Duque

it is a 4 star hotel, the Hall is recently done it seems the room bathroom though was super clean but not new. bed super comfortable. In the room there were standard amenities for 4 star hotel and towel were soft! when we asked for parking they told us to park in a parking lot but we found right in front of hotel a parking on blue line which was super convenient as with eco car we had a DC. i would have appreciated a bit more info when we asked about it but it is ok. Location was good as easy to reach with the car as not too central, but with a 20 minutes walk we were already in GranVia. As we were looking for such a solution for us was perfect.

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Giulia

August 2024

Facade/entrance in Sercotel Gran Hotel Conde Duque

Room, location, cleanliness were absolutely perfect and we really enjoyed our stay. Breakfast was amazing and it was at a good price (we used a particular offer in place for that period) and really really satisfying.

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Fabioa

Oktober 2024

Breakfast in Sercotel Gran Hotel Conde Duque

The location was quiet and only a short distance from the city center. The staff was friendly and helpful, and the breakfast offered a great variety of options. The beds were comfortable, making for a pleasant stay.

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Marco

Januar 2025

Restaurant/places to eat in Sercotel Gran Hotel Conde Duque

the rooms were a bit small but clean and comfortable. the location is nice. about 20-25 minute walk from the city centre. our room was very quiet and peaceful. the staff was very helpful.

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Eva

September 2024

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Photo of the whole room, Bed in Sercotel Gran Hotel Conde Duque